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Dell ProSupport Plus - Extended Warranty (Upgrade) - 5 Year - Warranty

Dell Technologies
818-6842
Product Overview
  • 10 x 5 x Next Business Day
  • On-site
  • Maintenance
  • Parts & Labor
  • Electronic and Physical

Maximum support with minimal customer effort

ProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues before they occur and quickly resolve issues when needed.

ProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data.

ProSupport Plus includes:

  • 24x7 priority access to hardware and software experts
  • Same or next business day onsite repair after remote diagnosis
  • Proactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist
  • Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials
  • Repair for accidental damages caused by surges, drops or spills
  • Keeping a hard drive after replacement to ensure data security
  • A dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting.

Let Dell help you proactively monitor your PCs and tablets to keep them optimized and running at peak performance with ProSupport Plus.

ManufacturerDell Technologies
Manufacturer Part Number818-6842
Manufacturer Website Addresshttp://www.delltechnologies.com
Brand NameDell
Service NameProSupport Plus - Extended Warranty (Upgrade)
Marketing Information

Maximum support with minimal customer effort

ProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues before they occur and quickly resolve issues when needed.

ProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data.

ProSupport Plus includes:

  • 24x7 priority access to hardware and software experts
  • Same or next business day onsite repair after remote diagnosis
  • Proactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist
  • Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials
  • Repair for accidental damages caused by surges, drops or spills
  • Keeping a hard drive after replacement to ensure data security
  • A dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting.

Let Dell help you proactively monitor your PCs and tablets to keep them optimized and running at peak performance with ProSupport Plus.

Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service Description10x5xNext Business Day
Provided SupportParts Replacement
Provided SupportPhone Support
Provided SupportWeb Knowledge Base Access
Provided SupportRepair
Provided SupportSoftware Support
Provided SupportRemote Diagnosis
Provided SupportEmail Support
Provided SupportWeb Support
Provided SupportAccidental Damage Protection
Provided SupportReporting
Service Response TimeNext Business Day - Parts & Labor
Service LocationOn-site
Service Duration5 Year
Service CharacteristicParts & Labor
General Information
ManufacturerDell Technologies
Manufacturer Part Number818-6842
Manufacturer Website Addresshttp://www.delltechnologies.com
Brand NameDell
Service NameProSupport Plus - Extended Warranty (Upgrade)
Marketing Information

Maximum support with minimal customer effort

ProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues before they occur and quickly resolve issues when needed.

ProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data.

ProSupport Plus includes:

  • 24x7 priority access to hardware and software experts
  • Same or next business day onsite repair after remote diagnosis
  • Proactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist
  • Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials
  • Repair for accidental damages caused by surges, drops or spills
  • Keeping a hard drive after replacement to ensure data security
  • A dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting.

Let Dell help you proactively monitor your PCs and tablets to keep them optimized and running at peak performance with ProSupport Plus.

Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Description10x5xNext Business Day
Provided SupportReporting
Provided SupportWeb Knowledge Base Access
Provided SupportEmail Support
Provided SupportRemote Diagnosis
Provided SupportRepair
Provided SupportParts Replacement
Provided SupportPhone Support
Provided SupportWeb Support
Provided SupportSoftware Support
Provided SupportAccidental Damage Protection
Service Response TimeNext Business Day - Parts & Labor
Service LocationOn-site
Service Duration5 Year
Product SupportedDell PCs
Upgrade from3Y ProSupport Next Business Day

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