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Lenovo Accidental Damage Protection (Add-On) - 5 Year - Service

Lenovo Group Limited
5PS0K27092
Product Overview
  • On-site
  • Maintenance
  • Parts & Labor
  • Physical

5 Year Lenovo™ Accidental Damage Protection (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

Pennies-A-Day Protection From Non-warranty Damage.

Protecting Devices from the Unexpected.

Today's highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo's Accidental Damage Protection service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units.

Does My Organization Need Accidental Damage Protection?

Standard warranty terms and conditions don't cover accidental damage and experience shows that a significant portion of users' devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovo's Accidental Damage Protection service protects systems from the unintentional but unavoidable "oops" incidents bound to occur in highly mobile and active Modern IT workplaces.

The Cost Of Repair And Replacement

Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed, replacing and repairing commonly damaged components can be expensive:

  • $700 System Boards
  • $600 Monitors & Display Hardware
  • $300 Disk Drives
  • $250 Damaged Tablet (minor repairs)
  • $800 Damaged Tablet (multiple part replacements)

What Does LenovoAccidental Damage Protection Cover?

When it occurs under normal operating conditions, Accidental Damage Protections covers:

  • Accidental drops, spills, bumps, and structural failures
  • Electrical surges
  • Damage to the integrated LCD screen

What Happens Once Your Claim Is Made?

  • Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked.
  • Skilled, qualified technicians conduct repairs using only Lenovo certified parts.
  • Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge.

Options: Accidental Damage Protection

Premier Support

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

  • Advanced-level techs.
  • End to End case management.
  • Faster, first-time resolution.

More from the Manufacturer

ManufacturerLenovo Group Limited
Manufacturer Part Number5PS0K27092
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NameAccidental Damage Protection (Add-On)
Marketing Information

5 Year Lenovo™ Accidental Damage Protection (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

Pennies-A-Day Protection From Non-warranty Damage.

Protecting Devices from the Unexpected.

Today's highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo's Accidental Damage Protection service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units.

Does My Organization Need Accidental Damage Protection?

Standard warranty terms and conditions don't cover accidental damage and experience shows that a significant portion of users' devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovo's Accidental Damage Protection service protects systems from the unintentional but unavoidable "oops" incidents bound to occur in highly mobile and active Modern IT workplaces.

The Cost Of Repair And Replacement

Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed, replacing and repairing commonly damaged components can be expensive:

  • $700 System Boards
  • $600 Monitors & Display Hardware
  • $300 Disk Drives
  • $250 Damaged Tablet (minor repairs)
  • $800 Damaged Tablet (multiple part replacements)

What Does LenovoAccidental Damage Protection Cover?

When it occurs under normal operating conditions, Accidental Damage Protections covers:

  • Accidental drops, spills, bumps, and structural failures
  • Electrical surges
  • Damage to the integrated LCD screen

What Happens Once Your Claim Is Made?

  • Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked.
  • Skilled, qualified technicians conduct repairs using only Lenovo certified parts.
  • Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge.

Options: Accidental Damage Protection

Premier Support

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

  • Advanced-level techs.
  • End to End case management.
  • Faster, first-time resolution.

More from the Manufacturer

Product TypeService
Service Main TypeMaintenance
Service Sub TypePhysical
Provided SupportAccidental Damage Protection
Provided SupportRepair
Provided SupportParts Replacement
Service LocationOn-site
Service Duration5 Year
Service CharacteristicParts & Labor
General Information
ManufacturerLenovo Group Limited
Manufacturer Part Number5PS0K27092
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NameAccidental Damage Protection (Add-On)
Marketing Information

5 Year Lenovo™ Accidental Damage Protection (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

Pennies-A-Day Protection From Non-warranty Damage.

Protecting Devices from the Unexpected.

Today's highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo's Accidental Damage Protection service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units.

Does My Organization Need Accidental Damage Protection?

Standard warranty terms and conditions don't cover accidental damage and experience shows that a significant portion of users' devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovo's Accidental Damage Protection service protects systems from the unintentional but unavoidable "oops" incidents bound to occur in highly mobile and active Modern IT workplaces.

The Cost Of Repair And Replacement

Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed, replacing and repairing commonly damaged components can be expensive:

  • $700 System Boards
  • $600 Monitors & Display Hardware
  • $300 Disk Drives
  • $250 Damaged Tablet (minor repairs)
  • $800 Damaged Tablet (multiple part replacements)

What Does LenovoAccidental Damage Protection Cover?

When it occurs under normal operating conditions, Accidental Damage Protections covers:

  • Accidental drops, spills, bumps, and structural failures
  • Electrical surges
  • Damage to the integrated LCD screen

What Happens Once Your Claim Is Made?

  • Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked.
  • Skilled, qualified technicians conduct repairs using only Lenovo certified parts.
  • Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge.

Options: Accidental Damage Protection

Premier Support

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

  • Advanced-level techs.
  • End to End case management.
  • Faster, first-time resolution.

More from the Manufacturer

Product TypeService
Service Information
Service Main TypeMaintenance
Service Sub TypePhysical
Service CharacteristicParts & Labor
Provided SupportAccidental Damage Protection
Provided SupportRepair
Provided SupportParts Replacement
Service LocationOn-site
Service Duration5 Year
Product SupportedLenovo K14 Gen 1 21CV Lenovo ThinkBook 13s G4 ARB 21AS Lenovo ThinkBook 13s-IML 20RR Lenovo ThinkBook 14 G2 ITL 20VD Lenovo ThinkBook 14 G4 ABA 21DK Lenovo ThinkBook 14-IML 20RV Lenovo ThinkBook 14s Yoga G2 IAP 21DM Lenovo ThinkBook 15 G4 ABA 21DL Lenovo ThinkBook 15 G4 IAP 21DJ Lenovo ThinkBook 15-IML 20RW Lenovo ThinkBook 16p G2 ACH 20YM Lenovo ThinkCentre neo 30a 22 12B1 Lenovo ThinkPad 11e (1st Gen) 20D9, 20DA Lenovo ThinkPad 11e (2nd Gen) 20E8, 20ED, 20EE Lenovo ThinkPad 11e (3rd Gen) 20G8, 20G9, 20GB Lenovo ThinkPad 11e (4th Gen) 20HT, 20HV Lenovo ThinkPad 11e (5th Gen) 20LQ, 20LR Lenovo ThinkPad 11e Chromebook (1st Gen) 20DB, 20DU Lenovo ThinkPad E14 Gen 2 20TA Lenovo ThinkPad E14 Gen 4 21EB Lenovo ThinkPad E15 Gen 2 20TD Lenovo ThinkPad E450 20DC, 20DD Lenovo ThinkPad X140e 20BL, 20BM Lenovo ThinkPad Yoga 11e (1st Gen) 20D9, 20DA Lenovo ThinkPad Yoga 11e (3rd Gen) 20G8, 20GA Lenovo ThinkPad Yoga 11e (4th Gen) 20HS, 20HU Lenovo ThinkPad Yoga 11e (5th Gen) 20LM, 20LN Lenovo ThinkPad Yoga 11e Chromebook (1st Gen) 20DB, 20DU

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