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Lenovo Accidental Damage Protection (Add-On) - 1 Year - Service

Lenovo Group Limited
5PS0K18191
Product Overview
  • On-site
  • Maintenance
  • Parts & Labor
  • Physical

1 Year Lenovo™ Accidental Damage Protection (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

Pennies-A-Day Protection From Non-warranty Damage.

Protecting Devices from the Unexpected.

Today's highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo's Accidental Damage Protection service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units

Does My Organization Need Accidental Damage Protection?

Standard warranty terms and conditions don't cover accidental damage and experience shows that a significant portion of users' devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovo's Accidental Damage Protection service protects systems from the unintentional but unavoidable "oops" incidents bound to occur in highly mobile and active Modern IT workplaces.

The Cost Of Repair And Replacement

Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed, replacing and repairing commonly damaged components can be expensive:

  • $700 System Boards
  • $600 Monitors & Display Hardware
  • $300 Disk Drives
  • $250 Damaged Tablet (minor repairs)
  • $800 Damaged Tablet (multiple part replacements)

What Does LenovoAccidental Damage Protection Cover?

When it occurs under normal operating conditions, Accidental Damage Protections covers:

  • Accidental drops, spills, bumps, and structural failures
  • Electrical surges
  • Damage to the integrated LCD screen

What Happens Once Your Claim Is Made?

  • Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked.
  • Skilled, qualified technicians conduct repairs using only Lenovo certified parts.
  • Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge.

Options: Accidental Damage Protection

Premier Support

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

  • Advanced-level techs.
  • End to End case management.
  • Faster, first-time resolution.

More from the Manufacturer

ManufacturerLenovo Group Limited
Manufacturer Part Number5PS0K18191
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NameAccidental Damage Protection (Add-On)
Marketing Information

1 Year Lenovo™ Accidental Damage Protection (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

Pennies-A-Day Protection From Non-warranty Damage.

Protecting Devices from the Unexpected.

Today's highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo's Accidental Damage Protection service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units

Does My Organization Need Accidental Damage Protection?

Standard warranty terms and conditions don't cover accidental damage and experience shows that a significant portion of users' devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovo's Accidental Damage Protection service protects systems from the unintentional but unavoidable "oops" incidents bound to occur in highly mobile and active Modern IT workplaces.

The Cost Of Repair And Replacement

Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed, replacing and repairing commonly damaged components can be expensive:

  • $700 System Boards
  • $600 Monitors & Display Hardware
  • $300 Disk Drives
  • $250 Damaged Tablet (minor repairs)
  • $800 Damaged Tablet (multiple part replacements)

What Does LenovoAccidental Damage Protection Cover?

When it occurs under normal operating conditions, Accidental Damage Protections covers:

  • Accidental drops, spills, bumps, and structural failures
  • Electrical surges
  • Damage to the integrated LCD screen

What Happens Once Your Claim Is Made?

  • Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked.
  • Skilled, qualified technicians conduct repairs using only Lenovo certified parts.
  • Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge.

Options: Accidental Damage Protection

Premier Support

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

  • Advanced-level techs.
  • End to End case management.
  • Faster, first-time resolution.

More from the Manufacturer

Product TypeService
Service Main TypeMaintenance
Service Sub TypePhysical
Provided SupportAccidental Damage Protection
Provided SupportParts Replacement
Provided SupportRepair
Service LocationOn-site
Service Duration1 Year
Service CharacteristicParts & Labor
General Information
ManufacturerLenovo Group Limited
Manufacturer Part Number5PS0K18191
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NameAccidental Damage Protection (Add-On)
Marketing Information

1 Year Lenovo™ Accidental Damage Protection (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

Pennies-A-Day Protection From Non-warranty Damage.

Protecting Devices from the Unexpected.

Today's highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo's Accidental Damage Protection service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units

Does My Organization Need Accidental Damage Protection?

Standard warranty terms and conditions don't cover accidental damage and experience shows that a significant portion of users' devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovo's Accidental Damage Protection service protects systems from the unintentional but unavoidable "oops" incidents bound to occur in highly mobile and active Modern IT workplaces.

The Cost Of Repair And Replacement

Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed, replacing and repairing commonly damaged components can be expensive:

  • $700 System Boards
  • $600 Monitors & Display Hardware
  • $300 Disk Drives
  • $250 Damaged Tablet (minor repairs)
  • $800 Damaged Tablet (multiple part replacements)

What Does LenovoAccidental Damage Protection Cover?

When it occurs under normal operating conditions, Accidental Damage Protections covers:

  • Accidental drops, spills, bumps, and structural failures
  • Electrical surges
  • Damage to the integrated LCD screen

What Happens Once Your Claim Is Made?

  • Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked.
  • Skilled, qualified technicians conduct repairs using only Lenovo certified parts.
  • Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge.

Options: Accidental Damage Protection

Premier Support

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

  • Advanced-level techs.
  • End to End case management.
  • Faster, first-time resolution.

More from the Manufacturer

Product TypeService
Service Information
Service Main TypeMaintenance
Service Sub TypePhysical
Service CharacteristicParts & Labor
Provided SupportAccidental Damage Protection
Provided SupportRepair
Provided SupportParts Replacement
Service LocationOn-site
Service Duration1 Year
Product SupportedLenovo Thinkpad 13 (1st Gen) 20GJ, 20GK Lenovo Thinkpad 13 (2nd Gen) 20J1, 20J2 Lenovo Thinkpad 13 Chromebook 20GL, 20GM Lenovo ThinkPad A275 20KC, 20KD Lenovo ThinkPad A285 20MW, 20MX Lenovo ThinkPad A475 20KL, 20KM Lenovo ThinkPad A485 20MU, 20MV Lenovo ThinkPad C14 Gen 1 Chromebook 21C9 Lenovo ThinkPad L13 Yoga Gen 2 20VK Lenovo ThinkPad L13 Yoga Gen 3 21B5, 21BB Lenovo ThinkPad L14 Gen 1 20U1, 20U5 Lenovo ThinkPad L14 Gen 3 21C1, 21C5 Lenovo ThinkPad L15 Gen 1 20U3, 20U7 Lenovo ThinkPad L380 20M5, 20M6 Lenovo ThinkPad L380 Yoga 20M7, 20M8 Lenovo ThinkPad L390 20NR, 20NS Lenovo ThinkPad L390 Yoga 20NT, 20NU Lenovo ThinkPad L460 20FU, 20FV Lenovo ThinkPad L470 20J4, 20J5, 20JU, 20JV Lenovo ThinkPad L480 20LS, 20LT Lenovo ThinkPad L490 20Q5, 20Q6 Lenovo ThinkPad L560 20F2 Lenovo ThinkPad L570 20J8, 20J9, 20JQ, 20JR Lenovo ThinkPad L580 20LW, 20LX Lenovo ThinkPad L590 20Q7, 20Q8 Lenovo ThinkPad T14 Gen 2 20W0, 20XK Lenovo ThinkPad T14 Gen 3 21CF Lenovo ThinkPad T14s Gen 1 20UJ Lenovo ThinkPad T14s Gen 3 21BR, 21CQ Lenovo ThinkPad T16 Gen 1 21BV, 21CH Lenovo ThinkPad T25 20K7 Lenovo ThinkPad T460 20FM, 20FN Lenovo ThinkPad T460p 20FW, 20FX Lenovo ThinkPad T460s 20FA Lenovo ThinkPad T470 20HD, 20HE, 20JM, 20JN Lenovo ThinkPad T470p 20J6, 20J7 Lenovo ThinkPad T470s 20HF, 20HG, 20JS, 20JT Lenovo ThinkPad T480 20L5, 20L6 Lenovo ThinkPad T480s 20L7, 20L8 Lenovo ThinkPad T490 20N2, 20N3, 20Q9, 20RX, 20RY Lenovo ThinkPad T490s 20NX, 20NY Lenovo ThinkPad T495 20NJ Lenovo ThinkPad T495s 20QJ, 20QK Lenovo ThinkPad T560 20FH, 20FJ Lenovo ThinkPad T570 20H9, 20HA, 20JW, 20JX Lenovo ThinkPad T580 20L9, 20LA Lenovo ThinkPad T590 20N4 Lenovo ThinkPad X13 Gen 3 21BN, 21CM Lenovo ThinkPad X260 20F5 Lenovo ThinkPad X270 20HM, 20HN, 20K5, 20K6 Lenovo ThinkPad X280 20KE, 20KF Lenovo ThinkPad X390 20Q0 Lenovo ThinkPad X395 20NL, 20NM

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