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Lenovo Education Premium Care with Onsite Support (School Year Term) - 1 Year - Warranty

Lenovo Group Limited
5WS0V16393
Product Overview
  • On-site
  • Maintenance
  • Parts & Labor

1 Year Education Lenovo Premium Care with Onsite Support (School Year Term)

Advanced Support from Real People. Real Fast.

We get it. New computers are exciting. From the moment you unbox your new Lenovo device, you want to get the most out of it. Yet even the most technical among us struggle with setup and support.

Lenovo Premium Care is the hassle-free solution for all your technical support needs.

Introducing Lenovo Premium Care

Premium Care is the new standard for advanced technical support.

Our helpful technicians are ready to help you with any issues with your Lenovo device, peripherals, and even software. With this front-of-the-queue and straight-to-the-experts customer support service, Lenovo provides you peace of mind and faster solutions, allowing you to get the best from your new device.

Premium Concept Taken To The Next Level

Real Person

Choose how you want to reach us - through the phone, chat or email - our expert technicians will take care of you. Real person support for your PC issues.

Real Fast

Highly trained technicians will provide you real-time solutions, whatever the issue, on your first contact. If needed, our team will schedule an onsite visit for the next business day.

Hassle-Free

'Getting started' and 'how-to' assistance for hardware and software. Easy solutions that are simple to reach - that's how Premium Care delivers you the ideal support experience.

PC Health Check

Free annual PC Health Check that allows our experts to spot issues before you do so they can resolve them quickly and help you avoid PC problems.

Hassle-Free Support Experience


'How-To' Assistance For Hardware And Software

Whether you need setup advice or help adding a printer, Lenovo Premium Care has got your back.

Now, you will have a go-to place to keep you connected and able to use your device to do the things you love.

Besides offering the highest level of hardware support and making sure you have 'how-to' assistance anytime you need, our team is always ready to answer questions about the software applications you use every day.

That's Premium Care - designed to delight and make your life easier.

List of supported software

Windows® OS, Lenovo™ SHAREit, Lenovo OneKey™ Recovery, Lenovo REACHit, Lenovo Photo Master, McAfee® LiveSafe™ (30-day trial), Adobe® Photoshop® software, Adobe Acrobat® software, Cyberlink Power DVD, Chrome OS, Dropbox, Intuit Quickbooks, McAfee, MS Office, Windows, MS Works, MS Works Plus 2008, Norton AnitVirus, Norton Internet Security, Roxio Creator, Skype.

More from the Manufacturer

ManufacturerLenovo Group Limited
Manufacturer Part Number5WS0V16393
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NameEducation Premium Care with Onsite Support (School Year Term)
Marketing Information

1 Year Education Lenovo Premium Care with Onsite Support (School Year Term)

Advanced Support from Real People. Real Fast.

We get it. New computers are exciting. From the moment you unbox your new Lenovo device, you want to get the most out of it. Yet even the most technical among us struggle with setup and support.

Lenovo Premium Care is the hassle-free solution for all your technical support needs.

Introducing Lenovo Premium Care

Premium Care is the new standard for advanced technical support.

Our helpful technicians are ready to help you with any issues with your Lenovo device, peripherals, and even software. With this front-of-the-queue and straight-to-the-experts customer support service, Lenovo provides you peace of mind and faster solutions, allowing you to get the best from your new device.

Premium Concept Taken To The Next Level

Real Person

Choose how you want to reach us - through the phone, chat or email - our expert technicians will take care of you. Real person support for your PC issues.

Real Fast

Highly trained technicians will provide you real-time solutions, whatever the issue, on your first contact. If needed, our team will schedule an onsite visit for the next business day.

Hassle-Free

'Getting started' and 'how-to' assistance for hardware and software. Easy solutions that are simple to reach - that's how Premium Care delivers you the ideal support experience.

PC Health Check

Free annual PC Health Check that allows our experts to spot issues before you do so they can resolve them quickly and help you avoid PC problems.

Hassle-Free Support Experience


'How-To' Assistance For Hardware And Software

Whether you need setup advice or help adding a printer, Lenovo Premium Care has got your back.

Now, you will have a go-to place to keep you connected and able to use your device to do the things you love.

Besides offering the highest level of hardware support and making sure you have 'how-to' assistance anytime you need, our team is always ready to answer questions about the software applications you use every day.

That's Premium Care - designed to delight and make your life easier.

List of supported software

Windows® OS, Lenovo™ SHAREit, Lenovo OneKey™ Recovery, Lenovo REACHit, Lenovo Photo Master, McAfee® LiveSafe™ (30-day trial), Adobe® Photoshop® software, Adobe Acrobat® software, Cyberlink Power DVD, Chrome OS, Dropbox, Intuit Quickbooks, McAfee, MS Office, Windows, MS Works, MS Works Plus 2008, Norton AnitVirus, Norton Internet Security, Roxio Creator, Skype.

More from the Manufacturer

Product TypeWarranty
Service Main TypeMaintenance
Provided SupportParts Replacement
Provided SupportRepair
Service LocationOn-site
Service Duration1 Year
Service CharacteristicParts & Labor
General Information
ManufacturerLenovo Group Limited
Manufacturer Part Number5WS0V16393
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NameEducation Premium Care with Onsite Support (School Year Term)
Marketing Information

1 Year Education Lenovo Premium Care with Onsite Support (School Year Term)

Advanced Support from Real People. Real Fast.

We get it. New computers are exciting. From the moment you unbox your new Lenovo device, you want to get the most out of it. Yet even the most technical among us struggle with setup and support.

Lenovo Premium Care is the hassle-free solution for all your technical support needs.

Introducing Lenovo Premium Care

Premium Care is the new standard for advanced technical support.

Our helpful technicians are ready to help you with any issues with your Lenovo device, peripherals, and even software. With this front-of-the-queue and straight-to-the-experts customer support service, Lenovo provides you peace of mind and faster solutions, allowing you to get the best from your new device.

Premium Concept Taken To The Next Level

Real Person

Choose how you want to reach us - through the phone, chat or email - our expert technicians will take care of you. Real person support for your PC issues.

Real Fast

Highly trained technicians will provide you real-time solutions, whatever the issue, on your first contact. If needed, our team will schedule an onsite visit for the next business day.

Hassle-Free

'Getting started' and 'how-to' assistance for hardware and software. Easy solutions that are simple to reach - that's how Premium Care delivers you the ideal support experience.

PC Health Check

Free annual PC Health Check that allows our experts to spot issues before you do so they can resolve them quickly and help you avoid PC problems.

Hassle-Free Support Experience


'How-To' Assistance For Hardware And Software

Whether you need setup advice or help adding a printer, Lenovo Premium Care has got your back.

Now, you will have a go-to place to keep you connected and able to use your device to do the things you love.

Besides offering the highest level of hardware support and making sure you have 'how-to' assistance anytime you need, our team is always ready to answer questions about the software applications you use every day.

That's Premium Care - designed to delight and make your life easier.

List of supported software

Windows® OS, Lenovo™ SHAREit, Lenovo OneKey™ Recovery, Lenovo REACHit, Lenovo Photo Master, McAfee® LiveSafe™ (30-day trial), Adobe® Photoshop® software, Adobe Acrobat® software, Cyberlink Power DVD, Chrome OS, Dropbox, Intuit Quickbooks, McAfee, MS Office, Windows, MS Works, MS Works Plus 2008, Norton AnitVirus, Norton Internet Security, Roxio Creator, Skype.

More from the Manufacturer

Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service CharacteristicParts & Labor
Provided SupportRepair
Provided SupportParts Replacement
Service LocationOn-site
Service Duration1 Year
Product SupportedLenovo 100e (1st Gen) 81CY Lenovo 100e (2nd Gen) 81M8 Lenovo 100e Chromebook (1st Gen) 81ER Lenovo 100e Chromebook (2nd Gen) 81MA Lenovo 100e Chromebook (2nd Gen) MTK 81QB Lenovo 100e Chromebook Gen 3 82J7, 82J8 Lenovo 100e Chromebook Gen 4 82W0 Lenovo 14e Chromebook 81MH Lenovo 14w 81MQ Lenovo 300e (1st Gen) 81FY Lenovo 300e (2nd Gen) 81M9 Lenovo 300e Chromebook (1st Gen) 81H0 Lenovo 300e Chromebook (2nd Gen) 81MB Lenovo 300e Chromebook (2nd Gen) MTK 81QC Lenovo 300e Yoga Chromebook Gen 4 82W2 Lenovo 500e Chromebook 81ES Lenovo 500e Chromebook (2nd Gen) 81MC Lenovo N21 Chromebook 80MG Lenovo N23 Yoga Chromebook ZA26

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