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Lenovo Keep Your Drive (Add-On) - 5 Year - Service

5PS0K26186
Lenovo Group Limited
Product Overview
  • On-site
  • Maintenance
  • Parts & Labor
  • Physical, Electronic Service

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues.All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed. Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.

ManufacturerLenovo Group Limited
Manufacturer Part Number5PS0K26186
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NameKYD - Extended Warranty
Marketing Information

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues.All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed. Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.

Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypePhysical
Service Sub TypeElectronic
Provided SupportRepair
Provided SupportParts Replacement
Provided SupportDefective Media Retention
Provided SupportPhone Support
Service Response Time- Parts and labor
Service LocationOn-site
Service Duration5 Year
Service CharacteristicParts & Labor
General Information
ManufacturerLenovo Group Limited
Manufacturer Part Number5PS0K26186
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NameKYD - Extended Warranty
Marketing Information

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues.All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed. Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.

Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic
Service Sub TypePhysical
Service CharacteristicParts & Labor
Provided SupportParts Replacement
Provided SupportRepair
Provided SupportPhone Support
Provided SupportDefective Media Retention
Service Response TimeNext Business Day - Parts and labor
Service LocationOn-site
Service Duration5 Year
Product Supported
  • Lenovo S200 10HQ, 10HR
  • Lenovo S500 10HS, 10HV
  • Lenovo S510 10KW, 10KX, 10KY, 10L0, 10L3, 10L4, 10L7, 10L8, 10LB, 10LC, 10LF, 10LG
  • Lenovo ThinkCentre E73 10AS, 10AU
  • Lenovo ThinkCentre M32 10BM, 10BV
  • Lenovo ThinkCentre M53 10DB, 10DC, 10DD, 10DE, 10DW, 10DX, 10DY, 10EC, 10ED
  • Lenovo ThinkCentre M600 10G8, 10G9, 10GB, 10GD, 10GF, 10GH, 10GK, 10GM, 10KG, 10KH, 10KJ, 10KK
  • Lenovo ThinkCentre M625q 10TF, 10TG, 10TK, 10TL, 10UY, 10V1, 10V2
  • Lenovo ThinkCentre M700 10GQ, 10GR, 10GS, 10GT, 10HY, 10JM, 10JN, 10JQ, 10JR, 10JS, 10JT, 10KN
  • Lenovo ThinkCentre M710e 10UQ, 10UR
  • Lenovo ThinkCentre M710q 10MR
  • Lenovo ThinkCentre M710t 10M9, 10MA
  • Lenovo ThinkCentre M715q 10M2, 10M3, 10M5, 10RA, 10RB, 10VG, 10VH
  • Lenovo ThinkCentre M715s 10MB, 10MC
  • Lenovo ThinkCentre M715t 10MD, 10ME
  • Lenovo ThinkCentre M720q 10T7, 10T8, 10TA, 10TC
  • Lenovo ThinkCentre M720s 10ST, 10SU
  • Lenovo ThinkCentre M720t 10SQ, 10SR
  • Lenovo ThinkCentre M725s 10VT
  • Lenovo ThinkCentre M73 10AX, 10AY, 10B0, 10B1, 10B2, 10B3, 10B4, 10B5, 10B6, 10B7, 10DK, 10DL, 10DM
  • Lenovo ThinkCentre M73e 10AY, 10B0, 10B2, 10B6
  • Lenovo ThinkCentre M78 10BN, 10BQ, 10BR, 10BS, 10BT, 10BU
  • Lenovo ThinkCentre M79 10CN, 10CQ, 10CR, 10CS, 10CT, 10CU, 10CV, 10CW, 10J5, 10J7, 10J9, 10JB
  • Lenovo ThinkCentre M800 10FW, 10FX, 10FY
  • Lenovo ThinkCentre M83 10AG, 10AH, 10AK, 10AL, 10AM, 10AN, 10E8, 10E9, 10EA, 10EB
  • Lenovo ThinkCentre M900 10FC, 10FD, 10FG, 10FH, 10FL, 10FM, 10FR, 10FS, 10NE, 10NG
  • Lenovo ThinkCentre M900x 10LX, 10LY
  • Lenovo ThinkCentre M910q 10N0
  • Lenovo ThinkCentre M910s 10MK, 10ML
  • Lenovo ThinkCentre M910t 10MM
  • Lenovo ThinkCentre M910x 10MY
  • Lenovo ThinkCentre M920q 10RR, 10RS, 10V8
  • Lenovo ThinkCentre M920s 10SJ, 10SK
  • Lenovo ThinkCentre M920t 10SF, 10SG
  • Lenovo ThinkCentre M920x 10S1
  • Lenovo ThinkCentre M93p 10A6, 10A7, 10A8, 10A9, 10AA, 10AB, 10DH
  • Lenovo V515t 10N7
  • Lenovo V520S-08IKL 10NM, 10NN
  • Lenovo V530S-07ICB 10TX

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